It wouldn’t be a new tech release if there was not one or two snags and Apple Pay has finally encountered its first one. Apparently, some Apple Pay users have been getting charged double for purchases they made.
“We apologize for the inconvenient and are correcting this issue immediately and all duplicates will be refunded,” expressed Tara Burke, spokeswomen for Bank of America. She would not divulge any more information regarding the depth of the error or how many accounts were affected or through which networks the transactions were processed.
It was an error connected with a processing mistake between Bank of America and at least one of the payment networks involved with the Apple Pay service.
Trudy Miller, Apple spokesperson, said “We’re aware of a Bank of America issue impacting a very small number of Apple Pay users. They’re working on a fix that will be available shortly and revising any duplicate transactions.”
Of course, it is one of those things that is more of an inconvenience than a problem. We are all used to credit and debit cards and bank errors. And since this is not an issue of fraud, just a computer error, it should not take very long at all to remedy.
Aside from this issue, though, Apple Pay has been doing very well. This is a very good sign as Apple Pay is part of CEO Tim Cooks’ strategy to continue expanding Apple’s company with new products. By incorporating this new business product Apple joins the ranks of the biggest card issuers in the United States. This exclusive club is home to the likes of Citigroup Inc and JPMorgan Chase & Co. and credit card networks like MasterCard Inc and Vis Inc and American Express Co.